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HireClout

Our client is a leader in pioneering technologies enabling countless organizations direct control over access to their physical premises.  

 

What You Will Be Doing

  • Build and maintain a strong technical relationship with customers, aligning the product’s value with their needs, training users, addressing inquiries, resolving issues, and acting as a trusted advisor.
  • Develop deep expertise with our platform and business applications to understand customer challenges and requirements.
  • Lead efforts to maximize product adoption and ensure customers derive increasing value from its use.
  • Provide internal teams with customer insights, use cases, and requirements to inform product and engineering decisions.

What You Will Need

  • 5+ years in technical customer-facing roles.
  • Must have experience with pre-sales and post-sales.
  • Proven experience with complex technical products.
  • Skilled in collaborating with customer technical teams (e.g., developers, IT professionals).
  • Proficient in coding/scripting, command-line tools, and version control systems.
  • Strong written and verbal English communication skills.
  • Experience engaging with Product and Engineering teams..

 

Why Us

Benefits and Perks:

  • Competitive Salary : $170,000 – $190,000 per Year
  • Full Health, Vision, Life, and Dental Coverage
  • PTO
  • 401K Plan   

     

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

This position does not offer sponsorship.

 

#LI-SJ1

REF: JOB-4408


    • Job type: Permanent
    • Location: Remote
    • Date posted:
    • Salary:$170000 - $190000 per Year