Desktop Support Specialist – 3806

Permanent

HIRECLOUT

Desktop Support Specialist – 3806 Los Angeles CA

Our Client is a prominent player in the entertainment space. Join a thriving team upholding the excellence of film.      

 

What You Will Be Doing

  • Maintain accurate IT Asset Inventory and assist in acquisition, deployment, support, and retiring of IT assets based on established IT Life Cycle
  • Provides support for IT Assets, such as computers, monitors, phones, mobile, tablets, printers, and other devices
  • Provides highly satisfying services and support for all level of users in the Organization, including staff, members, and vendors
  • Administers all duties in accordance with established policies, procedures, and practices
  • Effectively and efficiently manage the life cycle of the service request, including detailed documentation as well as escalation
  • Ability to multi-task and prioritize work assignments and trouble tickets as necessary to ensure that help requests are resolved in a timely manner
  • Basic understanding and troubleshooting skills for IT hardware, software, and network     

 

What You Will Need

  • 3+ years’ experience in installing, troubleshooting, and/or maintaining software and hardware installations, upgrades, and related procedures
  • Must be a customer service focused, self-motivated
  • Ability to interface effectively with end users and non-technical audiences
  • Strong interpersonal skills with a positive and enthusiastic attitude
  • Demonstrated ability to think “outside-the-box”, perform research, and operate independently to devise solutions to difficult problems
  • Demonstrated ability to work with executives, staff, and vendors who have varying computer
  • Demonstrated ability to operate as a team member, supporting departmental decisions, policies and procedures with a positive attitude and communications (both to team members and other staff)
  • Ability to create and maintain technical documentation
  • Excellent oral and written communications skills   

 

Why Us

Benefits and Perks:

  • Competitive Salary

     

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

This position does not offer sponsorship.

 

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Tagged as: Desktop Support Specialist - 3806