(818) 882 2000 
Job Title:
Revenue Operations Manager — Boston, MA
Role Overview
A high-growth SaaS company is transforming how businesses drive customer success and retention. Their platform combines automation, workflows, and playbooks to accelerate time-to-value and scale efficiently. Trusted by leading enterprises and backed by strong growth, they are building the next generation of customer success technology. This is a high-impact opportunity to own the systems and processes that power revenue growth at a fast-scaling organization.
Key Responsibilities:
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Build and maintain dashboards, reports, and forecasting models
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Define and track KPIs across the revenue funnel (pipeline health, onboarding velocity, retention)
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Manage and optimize CRM and revenue tools (HubSpot or comparable platforms)
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Partner with leadership on quota models, territory planning, and compensation design
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Oversee pipeline hygiene, lead routing, and data quality to ensure accurate reporting
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Drive process improvements and lead change management initiatives across GTM functions
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Create documentation and best practices to support scalable growth
Education & Qualifications:
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3–5+ years of experience in Revenue Operations, Sales Operations, or a related role (B2B SaaS strongly preferred)
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Strong CRM expertise, especially HubSpot, with proven ability to optimize systems and workflows
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Experience building forecasts, dashboards, and GTM analytics from the ground up
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Data-driven problem solver with strong communication and cross-functional collaboration skills
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Bachelor’s degree or equivalent experience
Preferred Experience:
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Exposure to customer onboarding processes
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Familiarity with CS tooling or legacy PM ecosystems (Smartsheet, Jira, Asana, monday.com, ClickUp)
Why Us:
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Competitive salary: $180,000–$200,000 depending on experience
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Be part of a high-growth SaaS company with strong market momentum
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Collaborate with enterprise-level clients and innovative technology
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Join a culture that values ownership, collaboration, and measurable impact
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Boston-based team with strong in-office collaboration
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.
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